Here are few of the frequently asked questions. To provide you with the best customer experience, your feedback is gently encouraged. If you have any question please send us an email at firstname.lastname@example.org
Q. Where do you ship from?
A. We ship from our partnered factories located in India. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.
Q. How long will it take for my items to arrive?
A. It will usually take 10-12 to ship the product, which includes production, quality checking and packaging. Post shipment it usually takes 5-7 days for delivery (transit period). However, if stitching is opted, it will take additional 3-4 days for the product to get shipped.
Therefore, you can expect the delivery of an shipment within 15-18 days without stitching and with stitching 18-22 days.
Q. How long will it take to receive a tracking number?
A. Tracking number will be shared within 12-24 hours of shipment.
Q. Where can I place the order from?
A. You can place the order from any country from our website www.commonkiwi.com
Q. Who can I contact if I have a problem with my order?
A. All inquiries can be forwarded to email@example.com, Ph: +91-9432982738
Q. How can I pay?
A. We accept all major credit and debit cards: Visa, Master, American Express and PayPal also.
Q. Is checkout on this website safe and secure?
A. You can absolutely rest assured that all the purchases here are safe and secure as the website is completely monitored and follows the safety guidelines to keep our customers information 100% safe and secure.
Q. Will I have to pay the customs?
A. We do not levy any additional charges on shipping out your order as our shipping is 100% FREE.
P.S: The Government in your country of residence can impose taxes or import duties applicable on entry as per local laws (if your order value is too high or exceeds a certain limit set by customs officials).